Once payment has been received for the purchase your order will be confirmed via email from Carloe London Ltd. This acceptance of the order starts a legally binding contract between us.


If for whatever reason the products we deliver is defective or not what you ordered you will need to notify Carloe London within 30 working days via email at info@carloelondon.com  we shall bare no liability until written notification is given. 

Carloe London bares no liability for any future costs relating to you product purchase. 

These terms and conditions do not affect your statuary rights.